Retail Solution Webinars
As a retailer, you know how important technology is to your company’s success. Technology is what enables you to conquer tight budgets and tighter margins by doing more with less. And with the right partner by your side, technology is what can help you get ahead of the competition and stay there.
Take a look at all our upcoming and past webinars to hear from industry experts on how to build a comprehensive retail solution that truly integrates the back office with the storefront.
Take a look at all our upcoming and past webinars to hear from industry experts on how to build a comprehensive retail solution that truly integrates the back office with the storefront.
On-Demand Events
Upcoming Live Events
We currently do not have any webinars scheduled, please check back soon for updates
Storefront
Backoffice
Retail Security
Software
Storefront
Backoffice
Retail Security
Software
Storefront
Top 5 IT Trends in Retail : 2012 RIS/Gartner Retail Tech Trends Study
Retailers are looking at new ways to maximize their IT investments and provide better tools for the enterprise in the coming year.
- IT budget and spend trends: Where are Retailers shifting budgets?
- IT strategy and the connected shopper: Offering the informed consumer greater visibility into inventory and products
- Mobile/Social/Local: How are these trends changing IT's role?
Presented by: Gartner Research Vice President, Jeff Roster, and RIS Group Editor-in-Chief Joe Skorupa
Can Wi-Fi change the way retailers engage in-store customers?
The new reality is that online shopping allows marketers to follow customers on every click, but they know almost nothing about them the moment they arrive in the store. Learn how a wireless infrastructure can yield customer information and improve the in-store shopping experience.
Store Systems are the lifeblood of any brick & mortar retailer. For 11 years RIS News and IHL have been tracking the evolution of store systems used in retail venues. A recent RIS News 2012 study has yielded some major shifts in purchasing trends. Sponsored by Dell, and hosted by IHL and RIS News, this FREE webinar on January 25th will help benchmark where your company stands with these latest trends in Store Systems.
Key findings and trends which include:
Adoption rates and key applications of mobile technologies in the store
The future of the fixed POS in the store
New payment techniques and corresponding security challenges
Cross-channel integration opportunities and challenges
How retailers are applying social media applications at store level
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News
Key findings and trends which include:
Adoption rates and key applications of mobile technologies in the store
The future of the fixed POS in the store
New payment techniques and corresponding security challenges
Cross-channel integration opportunities and challenges
How retailers are applying social media applications at store level
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News
Did you know the average cost of a data breach in 2009 was $6.75 million? While retailers have always been a favorite target of fraudsters and criminals, the threats they face have expanded into new areas made available by today’s technology. This webinar will cover the changing retail landscape, challengages and threats to retailers, why PCI compliance is not enough, and how you can help safeguard sensitive information and networks.
Presented by Matt Anthony, Marketing Director and Tempy Wright, Senior Segment Marketing Consultant at Dell SecureWorks
Leverage the Cloud with Point of Sale
Have you ever wondered how you could simplify and secure your existing POS system? Join us and learn how to leverage the cloud to help alleviate your most common problems. Cloud computing provides retailers a convenient, on-demand and scalable network of configurable computing resources.
Four Keys to Implementing Digital Signage at Retail
With the seemingly endless array of choices in digital signage technology, how do you choose the right solution for your stores? Learn about the four keys to implementing a successful digital signage system in retail from one of the industry’s leading software providers, Nanonation. This presentation will give you an understanding of the main considerations for deploying and maintaining a signage network.
Presented by Zac Rustad, Account Executive at Nanonation.
Building an Efficient Point of Sale System
Learn why building an efficient point of sale solution will lower costs and help your business run more smoothly. From deployment, support services, open standards, and our retail dedicated desktop, the OptiPlex XE, learn how building the right POS solution can help reduce costs, lower maintenance cycles, and create efficiencies within your business.
Presented by Mike Adams, Sales Manager, Large Enterprise Retail Solutions at Dell.
Retail in "3D" - Video Centric Business Intelligence
Learn how you can migrate from analog cameras to IP cameras, improve customer counting accuracy to previously unattainable levels, and how to influence your in-store customers’ experience in real-time by utilizing intelligent integrated solutions which literally see in 3D. This new technology is enabling retailers to mitigate risk, improve customer satisfaction, improve conversion rates, improve operations, and drive profitability. In this webinar, we will go through the essential elements of the DIGIOP Retail 3D solution and how this solution can be implemented in a modular and scalable way. Further, we will discuss as well as show demonstrations of customer counting, queue management, customer traffic flow, loss prevention, risk mitigation, and intelligent alerts.
Presented by J.D. Story, CEO and founder of Digiop Technologies.
Back office
Unlock the Mystery of Back of Store Operations
Join the retail team at this webinar where we’ll share how Microsoft Dynamics® solutions and Dell’s proven hardware and service solutions are helping retailers build customer-centric organizations, improve asset productivity and financial management, and adopt multichannel processes that reach an increasingly large marketplace. This webinar will focus on how to improve the efficiency of the back of the store operations with a system that helps increase operational efficiency through automated inventory and easy, comprehensive reporting and analysis, to name a few. Lynn Becker is a Microsoft Dynamics Subject Matter Expert for Dell Global Services specializing in Dynamics GP. She has been working with the Microsoft GP product for over 6 years. Project responsibilities include installation and configuration, design, training, data migration and support.
Presented by Lynn Becker, Microsoft Dynamics specialist for Global Services, Dell, Inc.
Cloud-Based Applications: Enhancing Speed and Scalability While Cutting Costs (RIS News)
Cloud computing is having an enormous impact on business as well as consumers, who are storing their music and personal documents on the cloud. Among a growing base of retailers, cloud based solutions are creating a real sense of excitement of what can be done. They enhance a retailers flexibility and scalability, a plus when retailers revolve around a cyclical sales cycle. This webinar will focus on the key opportunities for that revolve around cloud computer for retailers.
Presented by Dell Boomi and Moderated by Adam Blair, Executive Editor, RIS News.
Retail Security
Have you ever wondered how you could simplify and secure your existing POS system? Join us and learn how to leverage the cloud to help alleviate your most common problems. Cloud computing provides retailers a convenient, on-demand and scalable network of configurable computing resources.
Four Keys to Implementing Digital Signage at Retail
With the seemingly endless array of choices in digital signage technology, how do you choose the right solution for your stores? Learn about the four keys to implementing a successful digital signage system in retail from one of the industry’s leading software providers, Nanonation. This presentation will give you an understanding of the main considerations for deploying and maintaining a signage network.
Presented by Zac Rustad, Account Executive at Nanonation.
Building an Efficient Point of Sale System
Learn why building an efficient point of sale solution will lower costs and help your business run more smoothly. From deployment, support services, open standards, and our retail dedicated desktop, the OptiPlex XE, learn how building the right POS solution can help reduce costs, lower maintenance cycles, and create efficiencies within your business.
Presented by Mike Adams, Sales Manager, Large Enterprise Retail Solutions at Dell.
Retail in "3D" - Video Centric Business Intelligence
Learn how you can migrate from analog cameras to IP cameras, improve customer counting accuracy to previously unattainable levels, and how to influence your in-store customers’ experience in real-time by utilizing intelligent integrated solutions which literally see in 3D. This new technology is enabling retailers to mitigate risk, improve customer satisfaction, improve conversion rates, improve operations, and drive profitability. In this webinar, we will go through the essential elements of the DIGIOP Retail 3D solution and how this solution can be implemented in a modular and scalable way. Further, we will discuss as well as show demonstrations of customer counting, queue management, customer traffic flow, loss prevention, risk mitigation, and intelligent alerts.
Presented by J.D. Story, CEO and founder of Digiop Technologies.
Back office
Unlock the Mystery of Back of Store Operations
Join the retail team at this webinar where we’ll share how Microsoft Dynamics® solutions and Dell’s proven hardware and service solutions are helping retailers build customer-centric organizations, improve asset productivity and financial management, and adopt multichannel processes that reach an increasingly large marketplace. This webinar will focus on how to improve the efficiency of the back of the store operations with a system that helps increase operational efficiency through automated inventory and easy, comprehensive reporting and analysis, to name a few. Lynn Becker is a Microsoft Dynamics Subject Matter Expert for Dell Global Services specializing in Dynamics GP. She has been working with the Microsoft GP product for over 6 years. Project responsibilities include installation and configuration, design, training, data migration and support.
Presented by Lynn Becker, Microsoft Dynamics specialist for Global Services, Dell, Inc.
Cloud-Based Applications: Enhancing Speed and Scalability While Cutting Costs (RIS News)
Cloud computing is having an enormous impact on business as well as consumers, who are storing their music and personal documents on the cloud. Among a growing base of retailers, cloud based solutions are creating a real sense of excitement of what can be done. They enhance a retailers flexibility and scalability, a plus when retailers revolve around a cyclical sales cycle. This webinar will focus on the key opportunities for that revolve around cloud computer for retailers.
Presented by Dell Boomi and Moderated by Adam Blair, Executive Editor, RIS News.
Retail Security
How to "Go Mobile" in Restaurants: Strategy, Launch, and Experience
Wednesday, May 2nd, 2012, 11:00 am CST
Join us for an informative webinar, Mobility in Restaurants- Strategy, Launch and Experience, to learn practical tips on how to develop your personalized mobility plans. David Gosman, CEO of pcAmerica, a leading software provider for SMB restaurants and retailers, will share his insights based on his clients’ experiences.
Mobile POS in Your Restaurant: Where to Start, What to Consider
Wednesday, April 18, 2012, 11:00 am CST
The future of restaurant operations is clearly mobile. However, many restaurant owners are left wondering where to start in the process of introducing this new technology into their businesses. Veteran restaurant entrepreneur and mobile POS champion, Allan Reagan, will discuss the 3 essential operational aspects to consider and provide helpful tips for navigating your “roadmap to Mobile POS”.
10 Tips for Deploying Mobile Applications
Thursday, March 22nd, 2012, 1:00PM CST
Presented by Dell SecureWorks and Integrated Solutions for Retailers
Mobile applications and in-store tablets are increasingly popular tools for retailers of all sizes. They offer innovative ways to interact with customers and potential new revenue streams. During the hour, you will learn:
- How to address risks across multiple mobile platforms
- Tactics for securing storage holes, back-end systems, and sensitive information
- How to avoid accidental disclosure of sensitive data from mobile devices
- Practical lessons in mobile application and mobile device security
How Organizations can Achieve and Maintain PCI Compliance
Thursday, March 1, 2012 12:00PM CST
For any organization that transmits, processes and stores payment card information, protection of that information should no longer be a second thought, but a top priority. Whether in retail, health care, education or hospitality, organizations must comply with PCI regulations to protect personal data – or face costly penalties and increased risk of data breaches. While many view PCI compliance as a daunting task for resource-strapped IT organizations, it doesn’t have to be.
New PCI Compliance Roadmap: 5 Tips to Future Proof Store Security (RIS News)
Retailers have always been a favorite target of fraudsters and criminals. Today, the threats are expanding due to the proliferation of new technologies and channels. Damage to the reputation of a retailer is high due to a data breach. According to Forester Research, many retailers lose 8-10% of their customer base following a security breach. Joe Skorupa, Group Editor in Chief for RIS will go into in detail 5 tips that you, as a retailer, can help to increase your security and counter many of the security threats out there.
Presented by Eric Browning, Dell SecureWorks and Moderated by Joe Skorupa, Group Editor in Chief, RIS News.
Retail Security and Compliance Solutions
While retailers have always been a favorite target of fraudsters and criminals, the threats they now face have expanded into the new vectors made available by today's technology. The damage to a retailer's reputation is costly, with companies experiencing customer losses of 8 to 10 percent following a security breach, according to Forrester Research, Inc.
Presented by Andrew Wagoner, Sr. Security Engineer, Dell SecureWorks
How NOT to Manage a Security Breach
A security breach can be handled at a technical level. That’s relatively easy. Managing the people involved is very hard. Join Erik Petersen, VP of Professional Services as he shares his lessons learned from participating in over 100 emergency response and recovery engagements during his five years at Dell SecureWorks. Erik heads the Security and Risk Consulting team at Dell SecureWorks and has over 18 years experience in technology and security.
Topics of Discussion
• Tensions between notification laws and your organization’s interests
• Tensions between the benefits (and costs) of knowing more versus the benefits (and costs) of NOT knowing
• Tensions between why you were just breached and all the decisions SOMEONE made leading up to this suffering (i.e., the blame game)
Presented by Erik Petersen, VP of Professional Services, Dell SecureWorks.
Retailers have always been a favorite target of fraudsters and criminals. Today, the threats are expanding due to the proliferation of new technologies and channels. Damage to the reputation of a retailer is high due to a data breach. According to Forester Research, many retailers lose 8-10% of their customer base following a security breach. Joe Skorupa, Group Editor in Chief for RIS will go into in detail 5 tips that you, as a retailer, can help to increase your security and counter many of the security threats out there.
Presented by Eric Browning, Dell SecureWorks and Moderated by Joe Skorupa, Group Editor in Chief, RIS News.
Retail Security and Compliance Solutions
While retailers have always been a favorite target of fraudsters and criminals, the threats they now face have expanded into the new vectors made available by today's technology. The damage to a retailer's reputation is costly, with companies experiencing customer losses of 8 to 10 percent following a security breach, according to Forrester Research, Inc.
Presented by Andrew Wagoner, Sr. Security Engineer, Dell SecureWorks
How NOT to Manage a Security Breach
A security breach can be handled at a technical level. That’s relatively easy. Managing the people involved is very hard. Join Erik Petersen, VP of Professional Services as he shares his lessons learned from participating in over 100 emergency response and recovery engagements during his five years at Dell SecureWorks. Erik heads the Security and Risk Consulting team at Dell SecureWorks and has over 18 years experience in technology and security.
Topics of Discussion
• Tensions between notification laws and your organization’s interests
• Tensions between the benefits (and costs) of knowing more versus the benefits (and costs) of NOT knowing
• Tensions between why you were just breached and all the decisions SOMEONE made leading up to this suffering (i.e., the blame game)
Presented by Erik Petersen, VP of Professional Services, Dell SecureWorks.
Software
Join Anne Guimond, Major Accounts Sales Executive at POSERA Software, as she discussed the benefits to integrating the POS, back-office, and corporate functions into one flexible business system.
Topics of discussion include:
Presented by Anne Guimondl, Major Accounts Sales Executive at POSERA Software
Cash in on Customer Loyalty - Dynamics CRM
As a retailer, you know the customer is always right—and that if you can't meet their demands, they can simply go somewhere else. Business success depends on knowing what customers want and ensuring that those choices are available at any time, from any location. This webinar will focus on the ever increasing need for retailers to retain and analyze their customer clientele. Dynamics CRM provides retailers with a central repository of customer focused data enabling trending and forecasting analysis in an easy and automated format. In addition, deploying Dynamics for store front and back office operations along with the customer loyalty solution provides the tightest integration between all critical business aspects in the retail environment.
Presented by Gail Gloeckl, Practice Lead for Microsoft Dynamics CRM 2011, Dell, Inc.
Ring Up More Sales with Microsoft Dynamics
As a retailer, you know the customer is always right—and that if you can't meet their demands, they can simply go somewhere else. Business success depends on knowing what customers want and ensuring that those choices are available at any time, from any location. Join the retail team at this webinar where we’ll share how Microsoft Dynamics® solutions and Dell’s proven hardware and service solutions are helping retailers build customer-centric organizations, improve asset productivity and financial management, and adopt multichannel processes that reach an increasingly large marketplace. This webinar will focus on how to improve the efficiency of the front of the store operations with a system that has a familiar look and feel for any user combined with the speed and accuracy every retailer desires.
Presented by Carrie Franklin, Microsoft Collaboration Specialist, Dell, Inc.
Leverage POS Software to Market to your Customers
Retail POS has many benefits to the small and medium business owner, including inventory control, customer relationship management, employee tracking, detailed sales reporting and more. CAP Software offers these features, plus a new hosted marketing portal to help busy retailers create and easily manage sales and marketing activities to retain existing customers and win new ones. Automatically mail, e-mail, or SMS coupons, offers, and other marketing information to stay ahead of the competition.
Presented by Will Atkinson, President of CAP Software
Realize Your Potential with a Complete Retail Solution
Technology is what equips you to serve customers, spot trends and manage your supply chain, while enabling you to conquer tight budgets and tighter margins. Join us for this webinar where we will introduce our unique capabilities for retailers through a proven model for delivery. We will preview the front of the store operations, back of the store operations, and customer loyalty management solutions offered by Dell in the Microsoft Dynamics suite of solutions.
Presented by Carrie Franklin, Microsoft Collaboration Specialist, Dell, Inc.
As a retailer, you know the customer is always right—and that if you can't meet their demands, they can simply go somewhere else. Business success depends on knowing what customers want and ensuring that those choices are available at any time, from any location. This webinar will focus on the ever increasing need for retailers to retain and analyze their customer clientele. Dynamics CRM provides retailers with a central repository of customer focused data enabling trending and forecasting analysis in an easy and automated format. In addition, deploying Dynamics for store front and back office operations along with the customer loyalty solution provides the tightest integration between all critical business aspects in the retail environment.
Presented by Gail Gloeckl, Practice Lead for Microsoft Dynamics CRM 2011, Dell, Inc.
Ring Up More Sales with Microsoft Dynamics
As a retailer, you know the customer is always right—and that if you can't meet their demands, they can simply go somewhere else. Business success depends on knowing what customers want and ensuring that those choices are available at any time, from any location. Join the retail team at this webinar where we’ll share how Microsoft Dynamics® solutions and Dell’s proven hardware and service solutions are helping retailers build customer-centric organizations, improve asset productivity and financial management, and adopt multichannel processes that reach an increasingly large marketplace. This webinar will focus on how to improve the efficiency of the front of the store operations with a system that has a familiar look and feel for any user combined with the speed and accuracy every retailer desires.
Presented by Carrie Franklin, Microsoft Collaboration Specialist, Dell, Inc.
Leverage POS Software to Market to your Customers
Retail POS has many benefits to the small and medium business owner, including inventory control, customer relationship management, employee tracking, detailed sales reporting and more. CAP Software offers these features, plus a new hosted marketing portal to help busy retailers create and easily manage sales and marketing activities to retain existing customers and win new ones. Automatically mail, e-mail, or SMS coupons, offers, and other marketing information to stay ahead of the competition.
Presented by Will Atkinson, President of CAP Software
Realize Your Potential with a Complete Retail Solution
Technology is what equips you to serve customers, spot trends and manage your supply chain, while enabling you to conquer tight budgets and tighter margins. Join us for this webinar where we will introduce our unique capabilities for retailers through a proven model for delivery. We will preview the front of the store operations, back of the store operations, and customer loyalty management solutions offered by Dell in the Microsoft Dynamics suite of solutions.
Presented by Carrie Franklin, Microsoft Collaboration Specialist, Dell, Inc.
Past Webinars